On-line Help

• How do I turn the pages?
  To turn the pages of the newspaper simply position the mouse at an angle to the bottom corner of the page and ‘drag’ it as if to turn the page. Otherwise, using the arrows to the right hand side of the paper it is possible to quickly browse through the pages or go directly to the first and last pages .
• Am I able to read the digital edition off line?
  Depends on kind of Subscription, if it includes this facility. With this option you can download the entire publication on your computer and also read off-line. Once purchased, the ‘PDF’ button will be activated and allow you to read and browse the paper, and to download simply click on it and the download will be immediate and fast.
• What systems do I need to do to read the newspaper on-line?
  All you need is Internet access, a web browser (Internet Explorer, Firefox, Chrome, Safari, Opera, etc ...) with the Adobe Flash plugin and Adobe Acrobat Reader 7 and remember to always enable javascript and cookies in your browser.
• What is a plugin Flash, and where can I find it?
  The plugin Flash is a free player that allows you to view content developed with Flash technology, this plugin is widely used and popular, so it may already be installed on your computer. If not, you will automatically be notified and directed on how to download it easily.
• Can I search, zoom and print pages of the newspaper?
  Absolutely Yes! You will find an icon for each function at the bottom of the page. These facilities can be used for a single edition or to search the whole archive, or for date specific research.
• How exactly can I research?
  This facility allows various options, for example, you can insert keywords, a single word or an exact phrase, and this is very easy to use.
• How can I check my subscription status or my available credits?
  Simply log in with your access data. In myAccount page you can check your purchases, the available buyed issues , your subscription details and your personal information.
• I accessed from another computer and got a message. What's that?
  The protection system enables the access for a limited number of workstation. Once the limit has been reached, if you access from another workstation, the system requests to disable the previously used and enable the new one.
• How can I read from my mobile phone?
  To read from cell phones simply connect to the same URL and you'll be automatically redirected on the mobile interface. Then, typing your login data, you can read and search as usual.
• I have an e-book reader. Can I read issues?
  Absolutely yes. Just connect and type your login data to read and search as usual.
• How can I check the status of my subscription and / or my issues remaining?
  It 'simply click on the login button below and enter your login information, selected during the purchase process and received by email. Following interface will have control of all your purchases, your consultation, your schedule, your personal data.
• I tried to access it from another computer and I have been warned by a message. What does it mean?
  The security system automatically enables the consultation of the newspaper for a limited number of locations. Once the limit is reached, if you log on to a 'further workstation, the system prompts you to specify which you want to disable the new.
• What models of smartphones can read my newspaper?
  The system works with all smartphones which possess a browser to surf the internet. For optimal viewing, it is recommended model is compatible with PDF. Check the technical specifications for your model to verify the functionality. The optimization and the convenience of reading is closely linked to the performance of your smartphone and type of connection.
• How do I find the newspaper from my smartphone?
  To read the newspaper from their smartphones just connect the digital newsstand page and our system will ridirezionarà on the mobile version of the consultation paper. Subsequently entering your login information, you can choose the edition to consult or conduct specific searches. Your smartphone must be able to view the pdf files for the highest quality display of the newspaper.
• 'm using Safari on a Mac, how come I do not see the mouse pointer?
  Unfortunately a bug unresolved between Flash and Safari, does not allow certain features of our multimedia system. Using another browser will not present any problem.